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We serve premium and specialty practices that provide high-ticket treatments, including orthodontistics, cosmetic dentistry, plastic surgery, lasik, bariatric and weight loss treatments, med spa and aesthetic treatments, and fertility and IVF clinics.

We focus on practices doing $1M-$15M in revenue with discretionary high-ticket treatment and existing marketing spend; Practices already investing at least $3K-10K/month on marketing; Practices who want to manage their leads so they don't slip through the cracks but need to focus and prioritize patient care and selling and closing treatment plans.

Small healthcare practices under $500K revenue who don't have a consistent flow of leads yet.

Practices that just want generic AI without a team behind it.

If you're not consistently generating leads, you're not ready for us yet.

Your current agency is measured on leads delivered. We're measured on leads converted to appointments.

We'll plug into whatever leads they generate and make more of them convert. You'll finally know which of their campaigns are actually producing qualified leads and which are just producing irrelevant fluff.

Those are tools. We're a Lead Care Team. That's not a small distinction.

What AI tools do well: Respond fast. Send follow-up sequences. Qualify leads with scripted questions. For simple, transactional interactions, they work fine.

Where they fall short: A patient looking for dental implants or surgery isn't going to spend that money after talking to a chatbot. They want to know if they can trust you before they spend the money. They have questions. They have hesitation. AI can simulate a simple conversation, but it can't build trust or a relationship.

Bottom line: AI and automation is a tool in our system, but certainly not a replacement for it. Software helps with speed and scale. Humans build trust, strengthen your brand, and close treatments. We do both, so you don't have to choose between speed and conversion.

The three critical revenue leaks costing practices thousands annually, on average:

1. Slow Response Times: Your competitors respond to inquiries within hours or days. We deploy automated systems that ensure every prospect gets professional follow-up within seconds, capturing opportunities while they're still hot.

2. Stalled Lead Waste: You've already paid for thousands of leads sitting in your patient management system doing nothing. Our systematic reactivation campaigns turn stalled leads and old treatment plans into booked consultations, recovering revenue at a fraction of the cost of new lead generation.

3. Random Referrals: Your happy patients are willing to refer you, but it only happens when you remember to ask. Our automated referral engine ensures every satisfied patient is prompted at the right moment, turning your good work into recurring revenue streams.

The investment: Setup starts at $2,995. Monthly retainer starts at $2,995.

Your actual monthly cost is determined by your lead volume, number of dormant leads, number of patients/month, and general pipeline velocity.

What that includes: Your Lead Care Team, Funnel Fabric OS and all automated systems, the reporting dashboard, monthly strategic advisory, and continuous optimization.

What it should return: Most practices in your revenue range are leaving tens of thousands on the table annually from slow follow-up, dead leads, and inconsistent referrals. The math should work heavily in your favor.

How fast practices typically break even: Your first reactivation campaign runs in Month 1. For most clients, one recovered treatment from stalled leads - a treatment plan that's stuck, a "not yet" that's now ready - can easily cover the retainer.

Terms: Month-to-month. Cancel anytime with a 30-day notice.

We guarantee delivery, not specific revenue outcomes.

Here's why: We can control whether we implement the workflows. We can't control your close rate, market conditions, or seasonality.

What we promise:

• Your Lead Management Engine will go live
• You'll respond to leads faster (typically under 1 minute, even on weekends)
• You'll run systematic reactivation campaigns on stalled leads
• You'll have an automated referral process that runs without you remembering

But: If you're not happy with the system after it's set up during the build phase, we'll refund the setup cost.

Yes. Every Lead Care Agent is US-based, professionally trained in consultative sales, and handpicked for their ability to represent high-ticket, premium practices.

We made a deliberate choice early on: if we're going to be the operational layer between your marketing and your treatment coordinators, the people on the phones need to sound like they work *for* you, not a call center.

What that means in practice:

• Professional sellers, not script-readers: Our agents are trained in consultative sales methodology. They understand how to qualify high-intent prospects for premium treatments, not just "check boxes."
• Industry fluency: They learn your practice from your treatment types to your ideal patient profile to your qualification criteria and beyond. When they speak to a prospect about a premium treatment option, they sound like they know what they're talking about.

Why this matters for your practice: When a prospect submits a lead form for a premium treatment or books a consultation for elective surgery, that first conversation sets the tone for everything that follows. You're not competing on cost. You're competing on the quality of that first impression and the conversion rate that follows.

Setup and baseline. We configure Funnel Fabric OS for your specific practice, deploy automated response systems so leads hear from you in minutes (not hours), set up baseline metrics, run your first reactivation campaign, install your referral engine, and get accustomed to your team.

By end of Month 1: You have automated lead response working, your first reactivation campaign has run, your automated referral engine is running, and you have visibility into how this is working and increasing your revenue.

Immediate (Month 1): Automated response is live, you stop dropping leads.

30-60 days: First reactivation campaign generates appointments from stalled leads. Referrals on completed treatments start flowing systematically.

90+ days: Compounding. Each lead you've ever bought becomes an active asset. Referral engine feeds pipeline. Conversion stabilizes at higher baseline.

Most practices feel the difference in the first 30 days. Full financial impact shows over a typical 90-day cycle.

No. We implement while you work. Review meetings are short and focused. Most changes are behind the scenes and rolled out in controlled steps.

The automated systems run in the background 24/7. We handle configuration, optimization, and maintenance.

Your team only needs to update their availability on their calendar, give us access to your system and teach us how you like to work.

Expected, not a problem. Most businesses have messy patient management systems. Years of leads, inconsistent tagging, missing data - we've seen it all.

Part of our onboarding is cleaning and structuring your data. We don't need perfect records to start. We work with what you have.

Even a partial database with incomplete information can yield significant reactivation results. A lead with just a name and phone number from 18 months ago is still worth a call.

They don't get thrown away. They go into a structured nurture sequence based on why they didn't qualify.

Common reasons and what happens next:

• "Not ready yet" (timing): They enter a long-term nurture sequence with check-ins at 30, 60, and 90 days. When they're ready, we re-engage.
• "Budget unclear": We send educational content about costs and financing options, then follow up to reassess.
• "Just researching": They get added to your email nurture with helpful content. Early-stage today often means ready-to-buy in 6 months.
• "Wrong fit" (wrong treatment): We politely close them out and document why, so you're not chasing them again.

Why this matters: You already paid for that lead. Most practices work it once and forget it. We keep working it until it converts or definitively dies.

This is exactly what the Reactivation Campaigns are built for. Today's "not yet" becomes next quarter's booked appointment.

AI powers our infrastructure, not our conversations.

Where we use AI and automation:

• Speed: Instant response triggers, smart routing, and 24/7 initial engagement so no lead sits untouched
• Scale: Workflow automation, follow-up sequencing, and platform updates that would otherwise require manual data entry
• Intelligence: Lead scoring, optimal contact timing, and pattern recognition across your pipeline
• Virtual booking for discovery calls

Where we don't use AI: The actual discovery conversations. When a patient considering a $10k treatment has questions, hesitations, or needs to build trust before booking, that's a human on the phone, not a chatbot.

Why this distinction matters: AI is excellent at speed and volume and simple appointment booking. It's not excellent at building a premium brand, establishing trust before a medical treatment, reading hesitation in someone's voice, pivoting when the conversation takes an unexpected turn, or building the rapport that converts a skeptic into a booked appointment. We use AI where it's strong and humans where they're irreplaceable.

If you want to experiment: Some clients are interested in testing AI-assisted conversations for specific use cases. We can build it for you, but it's opt-in - not default. We won't put unproven technology between you and your revenue without your explicit buy-in.